WPS
Wholesale Processing Systems
ABOUT US
Changing The Perception of The Payment Processing Industry
Thomas Troyer
Chief Executive Officer (CEO)
John Turner
Chief Operations Officer (COO)
Jon Ehnis
Chief Technology Officer (CTO)
Wholesale Processing Systems is a merchant services company built to give business owners more than just credit card processing. We provide transparent rate options including Interchange-Plus, Dual Pricing, and specialized B2B Level II & Level III processing to keep costs fair and competitive.
Our Advanced POS solutions — from retail to e-commerce, hospitality, and service industries — help you manage payments, inventory, invoicing, and customer data with ease.
But what truly sets WPS apart is how we turn payment processing into growth, with built-in loyalty programs and customer engagement tools that bring new business and keep customers coming back. Every solution is backed by U.S.-based, human-to-human support and instant Text-to-Tech communication, so you always have real help when you need it.
Redefining Customer Service
Wholesale Processing Systems is redefining what a merchant processing company should be. We go beyond payment solutions by delivering U.S.-based, human-to-human customer support and instant Text-To-Tech POS support—services no other processor offers. Our approach eliminates long hold times and offshore call centers, giving business owners immediate help when they need it. This unmatched level of service has led to a merchant attrition rate of just 3% compared to the industry average of 19%, proving that better support means stronger business growth and retention.
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US - Based, Human Customer Service
Our U.S.-based human support means you’ll always speak directly with a knowledgeable representative who understands your business. From troubleshooting your POS system to answering account questions, you get immediate help without long hold times or overseas call centers. This personal, reliable service ensures faster resolutions and a better overall experience—support designed to keep your business running smoothly.
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Text - to -Tech Immediate Support Response
With Text-to-Tech immediate response, you connect directly to a Tech Department Supervisor the moment you need help. We don’t rely on AI bots or automated replies—every message is answered by a real expert who can resolve issues fast. This means no wasted time, no back-and-forth with machines, just immediate, human-powered support that keeps your business moving without interruptions.
OUR MISSION
At Wholesale Processing Systems, we started this company after spending years inside the big processors like Worldpay, Vantiv, and TSYS. We saw first-hand how the system was stacked against business owners — high fees, confusing statements, and customer service that felt like a dead end. We knew there had to be a better way. That’s why WPS was built: not only to give you fair, transparent rates and the best POS technology, but to actually help your business grow through customer loyalty and engagement tools built right into your processing. And when you need help, you’ll never get stuck with overseas call centers or AI bots — you’ll talk to real people, right here in the U.S., with the option to text us instantly for support. Our clients stick with us because we treat them like partners, not accounts — and that’s why our attrition rate is only 3%, compared to the industry’s 19%. If you’re ready for a true partner in payments, we’re here for you.
Ready to get started?
Sign up quick and easy to receive a card reader and start taking payments in days.
Does your business need more than just a card reader?
Book a phone consultation and pick a time that works for you. We’ll call you to learn more about your company and its payment processing needs.